Intermittent login errors. Some users not able to login using SSO
Incident Report for Go1
Resolved
This incident has been resolved.
Posted Feb 14, 2024 - 16:04 AEST
Monitoring
The SSO issues have been resolved. We are continuing to monitor this behavior to ensure consistency in accessibility.
Posted Feb 14, 2024 - 13:46 AEST
Identified
The issue has been identified and the SSO services are back now.
Posted Feb 14, 2024 - 10:01 AEST
Investigating
We see that the SSO services are working as expected now, but we are continuing to investigate the issue.
Posted Feb 14, 2024 - 09:19 AEST
Monitoring
The intermittent issues have been resolved. We are continuing to monitor this behavior to ensure consistency in accessibility.
Posted Feb 14, 2024 - 08:55 AEST
Update
We are continuing to investigate the SSO performance issue. We will provide another update once we have more details from our discovery. We apologize for the inconvenience.
Posted Feb 14, 2024 - 05:25 AEST
Investigating
We are currently investigating this issue.
Posted Feb 14, 2024 - 02:31 AEST
This incident affected: Go1, API, and Third Party LMS Integrations.