Resolved -
The database connection outage affecting multiple authentication and authorization services related to identity management has been resolved. We appreciate your patience and sincerely apologize for any inconvenience caused.
Apr 8, 17:26 AEST
Monitoring -
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
Apr 8, 17:16 AEST
Update -
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
Apr 8, 17:14 AEST
Investigating -
Our team have fixed the connection issue. Users should be able to log in now after refreshing the page. We are monitoring the traffic, and it has started to decrease.
Apr 8, 17:14 AEST
Identified -
Our team has determined that there is a connection issue with the database. The Go1 login service may be affected.
Apr 8, 16:53 AEST
Investigating -
We are currently investigating an issue with the database connection outage that occurred around 3:30 AEST.
Apr 8, 16:40 AEST