All Systems Operational
Go1 Operational
API Operational
Third Party LMS Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Public Response Time
Fetching
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Postmortem - Read details
Feb 6, 01:33 AEST
Resolved - On 5 February at 1:23 AM UTC, Go1's engineering team identified an issue via internal monitoring that prevented some learners from starting new content. The team immediately investigated to determine the root cause and resolve the issue.

During the 37-minute period, learners attempting to start new content were stuck at the beginning of the process and may have seen an “Oops! An error occurred, please refresh and try again,” message.

Feb 5, 01:32 AEST
Feb 4, 2025
Resolved - We are glad to inform that the issue has been resolved now. We found the cause of this temporary disruption and have fixed the root of the issue.
Apologies for any inconvenience caused.

Feb 4, 13:21 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 12:54 AEST
Investigating - We're experiencing issues around content not being able to load in Go1 player and are currently looking into the issue.
Feb 4, 12:39 AEST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Postmortem - Read details
Jan 28, 08:37 AEST
Resolved - This incident has been resolved.
Jan 28, 06:57 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 05:44 AEST
Investigating - We are currently investigating this issue.
The content for our courses is not loading. Preview features in Content Hub and Explore pages are also affected.

Jan 28, 05:03 AEST
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.