Our team have resolved the issue causing previous delays. Everything is now back to normal.
Apologies for these delays.
Nov 4, 14:07 AEST
New users added to a portal should now show normally in reporting, however users created in the last 10 hours are still being processed.
Thank you for your patience as we work to update user reporting.
Nov 4, 11:45 AEST
We are continuing to monitor for any further issues.
Nov 4, 09:53 AEST
We are currently monitoring a reporting delay of up to 1 hour when adding a new user to a portal.
Nov 4, 09:51 AEST