Missing Premium Contents in Go1 Portals

Incident Report for Go1

Resolved

The fix has been implemented successfully, and the issue is resolved. We apologize for any inconvenience this may have caused and appreciate your patience during the resolution process.

Posted Sep 10, 2025 - 15:43 AEST

Update

Fix in progress - We are continuing to apply fix, and we are already seeing content properly becoming available. The complete process might take a little longer time than expected. We will keep you updated.

Posted Sep 10, 2025 - 13:29 AEST

Update

Fix in progress - We are applying a fix across our catalog now and full service should be restored in 120 minutes. Further updates in 60 minutes

Posted Sep 10, 2025 - 12:20 AEST

Identified

Our team has identified the problem and is actively working on a fix.

Posted Sep 10, 2025 - 11:29 AEST

This incident affected: Go1, API, and Third Party LMS Integrations.