Load issues for all portals

Incident Report for Go1

Resolved

Services are back to normal.
Amazon Web Services was experiencing DNS issues during this time which affected the performance of the platform. Once these DNS issues were resolved the platform was accessible again without performance issues.

Posted Feb 20, 2019 - 14:58 AEST

Update

We are still investigating the issue - we are seeing an improvement in loading pages and ability to login.

Posted Feb 20, 2019 - 14:40 AEST

Investigating

We are currently investigating why we are having loading issues through all portals.

Posted Feb 20, 2019 - 13:55 AEST

This incident affected: Go1 and API.