Course/group assignment feature broken, all portals
Incident Report for GO1
Resolved
This issue has been resolved
Posted Mar 08, 2019 - 09:25 AEST
Update
We're working on getting the search functionality restored. Possible alternative approaches are: directly assigning a user from their profile and bulk upload - please contact support@go1.com if you need assistance.
Posted Mar 08, 2019 - 09:04 AEST
Update
We are continuing to work on a fix for this issue.
Posted Mar 08, 2019 - 09:03 AEST
Update
We have identified the error. It is isolated to searching for users when trying to assign learning or users to a group. There are alternative approaches like directly assigning a user from their profile - please contact support@go1.com if you need assistance.
Posted Mar 08, 2019 - 07:30 AEST
Update
We are continuing to work on a fix for this issue.
Posted Mar 08, 2019 - 07:26 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 08, 2019 - 07:26 AEST
Investigating
Assigning learners to groups and courses is currently not working. We are investigating this issue.
Posted Mar 08, 2019 - 06:12 AEST
This incident affected: GO1.